Privacy Policy

1. Who we are

Maharashi Dayanand Yogashram (“we”, “us”, “our”) operates this website and related digital services for membership, donations, events, campaigns, complaints, and community outreach.

2. Information we collect

We may collect the following information when you use our services:

• Identity & contact details — name, email, phone, address, date of birth, photo (for membership / ID cards).
• Account data — login credentials, member ID, role, membership status.
• Donation data — donor name, amount, payment reference, PAN (where required for 80G), and receipt details.
• Event / volunteer data — registrations, attendance, feedback.
• Complaint / enquiry data — messages and supporting documents you submit.
• Technical data — IP address, browser type, device info, and basic usage logs for security and performance.

3. How we use your information

• To create and manage membership accounts, ID cards, and certificates.
• To process donations, issue receipts, and comply with applicable tax / NGO regulations.
• To communicate about events, campaigns, updates, and important service notices.
• To respond to enquiries, complaints, and partnership requests.
• To improve website security, prevent fraud, and maintain service quality.
• To send optional notifications if you enable push notifications or marketing consent.

4. Legal basis / purpose

We process personal data to fulfil membership and donation requests you make, to meet legal and regulatory obligations (including donation records), and where appropriate based on your consent or our legitimate interest in operating a secure community platform.

5. Payments

Online payments are processed by third-party payment gateways (such as Razorpay / PayPal, where enabled). We do not store full card or UPI credentials on our servers. Payment providers process data under their own privacy policies and applicable banking regulations.

6. Sharing of information

We do not sell your personal information. We may share limited data with:

• Payment processors and banks, for completing transactions.
• Service providers who help host email, SMS, push notifications, or website infrastructure (under confidentiality).
• Government / statutory authorities when required by law, audit, or compliance.
• Authorised NGO staff who need access to perform their duties.

7. Data retention

We retain membership, donation, and compliance records for as long as needed to provide services and meet legal, tax, and audit requirements. You may request account closure; some records may still be retained where the law requires us to keep them.

8. Security

We use reasonable technical and organisational measures to protect your data (secure hosting, access controls, encrypted connections where applicable). No method of transmission over the internet is 100% secure; please use a strong password and do not share login details.

9. Cookies & similar technologies

Our site may use essential cookies/session storage for login, security (CSRF), preferences (e.g. dark mode), and PWA install state. Analytics tools, if enabled by administrators, may collect anonymised usage information.

10. Your rights

Subject to applicable law, you may request to:

• Access or correct your personal information via your member profile or by contacting us.
• Withdraw marketing / push notification consent at any time.
• Ask questions about how your data is used.

11. Children’s privacy

Our membership and donation services are intended for adults or with guardian supervision where required. If you believe a child’s data was submitted without appropriate consent, please contact us to review it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

13. Contact us

For privacy-related questions or requests, contact:

• Organisation: Maharashi Dayanand Yogashram
• Email: maharshidayanand.tripura@gmail.com
• Phone: +919586335878
• Address: Po -Bilthai, Ps. Panisagar, sub-Div- Panisagar, District- North Tripura - 799260